Data Privacy

Personal data

Pursuant to Germany’s Federal Data Protection Act (BDSG), we are subject to a strict duty of care when processing the personal data that you provide to us online. Every time someone visits the QR Quality Reservations Deutschland GmbH website, his or her visit generates site-usage data. This data is stored for backup purposes, but could conceivably also be used to identify the visitor (e.g. IP address, date and time, pages viewed). QR Quality Reservations analyzes its data for statistical purposes and to identify trends, but in doing so adheres strictly to stringent data-security standards. Our analysis of this data does not include any attempt to link it to individuals.

Providing personal data to third parties

Personal data

Personal data is specific information about personal or factual characteristics relating to a certain natural person or a natural person who can be specified. This includes information such as your real name, address, telephone number and date of birth. Information which cannot be directly linked to your real identity – such as favourite websites or number of users of a site – is not considered personal data.

We undertake to disclose your personal data to third parties only in the course of processing order data, e.g. as part of a registration, survey, competition, fulfilment of contract, reservation requests. If we have obtained your express permission in advance.

Any associated service organizations that receive personal data from us for order-processing purposes are bound by the provisions of Germany’s Federal Data Protection Act (BDSG) and contractually by the relevant guidelines. We will only store and/or disclose those data which are necessary for the legitimate processing of your order.

QR Quality Reservations Deutschland GmbH will not disclose any other information – such as details you might have provided regarding your interests in specific events or subject areas – to third parties. In cases where required by law, including by court order, we will turn over the specified personal data to the authorized party. QR Reservations Deutschland GmbH will not turn over your data to third parties for any other purposes, unless it has your express approval to do so.

Use of Cookies

Cookies are ASCII files (cookie.txt) in which text information is collected during your online session and stored. Your browser determines where the cookies are stored on your hard disk.

Cookies contain information that is sent back to the host server during your next online visit. They can be read only by the server that originally placed them on your hard disk. QR and service providers acting on behalf of QR Quality Reservations Deutschland GmbH only employ cookies that are absolutely necessary for providing user functionality, aiding users in navigating our websites or for gathering market statistics. This information is not made available to any third parties – cookies are used solely for the above-mentioned purposes.

As the default setting, most browsers automatically accept cookies. You can deactivate this function at anytime, and set your browser to notify you whenever a cookie is sent.


Quality Reservations takes all of the necessary technical and organisational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and Quality Reservations servers if your browser supports SSL.

Should you wish to contact Quality Reservations by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties.

Right to information

Upon written request, we will inform you what personal data (e.g. name, address) we have saved on you.